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2. Enter Existing Account Number
3. Answer the security questions
4. Create User ID and Password

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Home Banking Disclosure

Home Banking Service Agreement

MyCom Federal Credit Union and its partners require that all visitors to our site review, abide by, and agree to ALL of the terms, polices, and conditions that are outlined in our USER AGREEMENT, PRIVACY POLICY, and HOME BANKING SERVICE AGREEMENT. By accessing this site and or logging into our Home Banking service you are acknowledging your acceptance of this agreement and YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS outlined herein.

“We” and “Our” refers to MyCom Federal Credit Union, MyCom Federal Credit Union’s partners, and all employees employed therein. “Visitor”, “User”, and “You” refer to anyone who accesses, views, and or downloads information to and or from our website.

  1. All accounts are regulated by the “Truth in Savings” disclosure that you received when you opened your account.
  2. Passwords are provided for your protection. This password should be kept confidential. Users are encouraged to change their passwords on a regular basis to ensure the security of their accounts. If you believe your password has been lost, stolen, or otherwise compromised in anyway you are required to notify us immediately to minimize liability for unauthorized use of your account.
  3. Home Banking is provided as a service to our members. The accuracy and the timeliness of our information is our number one priority. However, MyCom Federal Credit Union and it partners provide NO guarantee or warranty whether written or implied regarding the accuracy of the information obtained from our site.
  4. We are not responsible for any usage fees, service charges, or any other fees that are charged by your Internet Service Provider(s).
  5. Users are granted strict and explicit access to their own personal information. Each user will be allowed to:
    1. View account balances and transaction history.
    2. Make transfers to accounts within the credit union. Transfers may also be performed to other members within the credit union.
    3. Change their password.
    4. Search for cleared checks.
    5. If available, view cleared checks online.
    6. Access any additional services that users are granted explicit privileges to.
  6. All transactions and fees that take place on the site will show up on your monthly statement.
  7. In the event that there is a dispute regarding transactions that have taken place through Home Banking, the Credit Union should be contacted immediately at 413-442-6501. Written communication can also be made to the address listed below. All disputes must be brought to our attention within 60 days of the statement mailing. All claims will be investigated by the credit union and the user will be notified within 60 business days of our receiving the complaint.Compensation will ONLY be provided for the amount of the transaction or in other words to Debit or Credit the Account for the amount in question.
  8. Responsibility for intentional or unintentional inaccuracy resides with the customer. If for any reason you believe your account is inaccurate you are responsible to notify the Credit Union as soon as possible so that adjustments may be made.
  9. Personal and financial privacy is one of our highest priorities. We make every effort to ensure your data’s security. VeriSign’s security seal is on our website showing that we use SSL 128 bit encryption meeting all Federal, State, and local laws regarding data transmission. All transactions are logged and recorded to prevent abuse of the Home Banking service. In the event of misuse or abuse of our services your information may be provided to the proper authorities.
  10. Information gathered and held on our site is for MyCom Federal Credit Union strict business use and is available to Credit Union employees on a need to know basis. Your information will not be sold to, traded with, or given to any third party unless the law requires us to.
  11. The Laws of the State of Massachusetts. apply to all Terms, Conditions, and Policies found herein. In the event that any portion of this Agreement is found to be invalid, or unenforceable the laws of the State of Ma. will supersede the term in question and the law that most closely expresses this agreements purpose and intent will be applied.
  12. Your Credit Union may be contacted at:

    101 Fenn Street
    Pittsfield, MA 01201
    413-442-6501

Main Office
MyCom Federal Credit Union
101 Fenn Street
Pittsfield, MA 01201
Phone: 413-442-6501
Fax: 413-442-9557
Toll Free: 1-866-297-9778
E-mail: info@mycomcu.org
  ATM Locations
101 Fenn Street
Pittsfield, MA 01201

Big Y
10 Pleasant Street
Lee, MA 01238
Service Charge-free ATM Network for MyCom Members
All Rite Aid ATM’s in Berkshire County, Hampden County & Barnstable County
All Greylock ATM’s

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